Case study

‘Big Four’ Survey: The Client and Colleague Experience

Twelve SmartWisdom users working in ‘Big Four’ accountancy firms were interviewed and asked how SmartWisdom helped with either their client or colleague experience.

Everyone was asked the same four questions:

How does SmartWisdom help you…

  • Add value to clients or colleagues?
  • Think in the mindset of clients or colleagues?
  • Share and collaborate?
  • Invest in relationships with your clients or colleagues?


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